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Privacy & Terms

How Slendid handles your data

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register an Account: Name, email address, username, password, and contact information.
  • Make a Purchase: Billing and shipping address, payment information.
  • Subscribe to Newsletters: Email address and preferences.
  • Contact Us: Name, email address, phone number, and message content.

Non-Personal Information

We automatically collect non-personal information when you visit our Site, such as:

  • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
  • Usage Data: Information about how you interact with the Site, including navigation paths and click patterns.
  • Cookies and Tracking Technologies: Details about your device and browsing behavior.

How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain Our Service: Processing transactions, managing user accounts, and delivering requested services.
  • To Improve Our Site: Analyzing usage patterns to enhance user experience and Site functionality.
  • To Communicate with You: Sending newsletters, promotional materials, updates, and responding to inquiries.
  • To Ensure Security: Monitoring for fraudulent activities and protecting against unauthorized access.
  • To Comply with Legal Obligations: Meeting regulatory requirements and responding to legal requests.

How We Treat Protected Health Information (PHI)

We are committed to safeguarding Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Specifically:

  • Uses and Disclosures: PHI may be used for treatment, payment, and healthcare operations, as well as for compliance with legal and regulatory obligations.
  • Storage and Security: PHI is stored securely in electronic and/or physical formats, with safeguards like encryption, access controls, and routine audits.
  • Sharing with Third Parties: PHI may be disclosed to healthcare providers, payment processors, and other entities as required to deliver services or comply with legal requirements.

We will not disclose PHI without your explicit consent unless permitted or required by law.

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  • Legal Requirements: When required by law, regulation, or legal process to disclose your information.
  • Protecting Rights: To enforce our Terms of Service, protect our rights, privacy, safety, or property, and/or that of our users and the public.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance User Experience: Remember your preferences and settings.
  • Analyze Usage: Understand how users interact with our Site to improve it.
  • Provide Personalized Content: Deliver content and advertisements tailored to your interests.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: Protecting sensitive data during transmission.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Audits: Conducting periodic security assessments to identify and address vulnerabilities.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You can request access to the personal information we hold about you and obtain a copy in a commonly used format.

Correction

You can request that we correct or update any inaccurate or incomplete personal information.

Deletion

You can request the deletion of your personal information, subject to certain exceptions.

Opt-Out

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in such emails or by contacting us directly.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site with a new effective date. Your continued use of the Site after the changes become effective constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: at [email protected]